Nissan Juke : Juke Forums banner

Timing Chain Related Problems - General Poll

  • 2011 - Original Timing Chain/Recall Performed (No problems yet)

    Votes: 69 27.9%
  • 2011 - Timing Chain Related Problem

    Votes: 40 16.2%
  • 2012 - Original Timing Chain/Recall Performed (No problems yet)

    Votes: 47 19.0%
  • 2012 - Timing Chain Related Problem

    Votes: 9 3.6%
  • 2013 - Original Timing Chain/Recall Performed(No problems yet)

    Votes: 60 24.3%
  • 2013 - Timing Chain Related Problem

    Votes: 4 1.6%
  • 2014 - Original Timing Chain/Recall Performed (No Problems)

    Votes: 7 2.8%
  • 2014 - Timing Chain Related Problems

    Votes: 1 0.4%
  • 2015 - Original Timing Chain (No Problems)

    Votes: 9 3.6%
  • 2015 - Timing Chain Related Problems

    Votes: 1 0.4%

  • Total voters
    247
701 - 720 of 824 Posts

·
Super Moderator
Joined
·
10,727 Posts
This is old news. The article is from 2014
 

·
Registered
Joined
·
2 Posts
Juke Timing Chain issue

I have a 2013 Nissan Juke. I've owned it 2.5 years; I've put on 52K of the 82K miles that are on the odometer. I took my Juke in for an oil change and asked my mechanic to investigate rattling noise. Timing chain needs to be replaced $1200-$1500. After investigating I discovered that the original owner had the chain replaced during the "service campaign" and this will be the 3rd(!) timing chain in this car in 82K miles. Discovering the magnitude of the timing chain issue with Nissan, I am going full hog battle with them. They keep trying to shut me down because I'm not in warranty; this has nothing to do with warranty and everything to do with shoddy workmanship on their part. Would love to hear from anyone that has a Juke and timing chain issue. There's already a class action suit for other model cars...
 

·
Registered
Joined
·
207 Posts
1500 for a timing chain replacement... dang. I don’t even think we charge that at the dealership. I’ve replaced plenty under the campaign but never actually read the guidelines of it. I’ll look into it tomorrow. But yeah if your out of warranty on it your out of luck. That is really odd on your 3rd one tho. It’s usually a one and done type deal
 

·
Registered
Joined
·
2 Posts
Yeah, that's why I'm prepared to fight. It's "usually a one & done deal". There's a class action suit against Nissan already, which they just settled, due to faulty timing chain in other models. The Juke is not listed in the suit, but it's the same problem. The warranty shouldn't matter when it's clear they're putting crap out in the world off their manufacturing floor. I've read so many sad stories of people that are making payments on Jukes they can't drive anymore because the engine's blown due to a slipped timing chain and they can't afford to pay for a new engine on top of car payments. Nissan needs to stand behind their product and take responsibility to fix the problem and warrant the fix.
 

·
Super Moderator
Joined
·
10,727 Posts
Yeah, that's why I'm prepared to fight. It's "usually a one & done deal". There's a class action suit against Nissan already, which they just settled, due to faulty timing chain in other models. The Juke is not listed in the suit, but it's the same problem. The warranty shouldn't matter when it's clear they're putting crap out in the world off their manufacturing floor. I've read so many sad stories of people that are making payments on Jukes they can't drive anymore because the engine's blown due to a slipped timing chain and they can't afford to pay for a new engine on top of car payments. Nissan needs to stand behind their product and take responsibility to fix the problem and warrant the fix.
Thats terrible. The AWD Juke can be a very reliable vehicle. Just change some oils sooner than later. Brake pads sooner than later. Rotate tires front to back. Not side to side. It makes me sad that some can be such a pain in the butt.
 

·
Registered
Joined
·
6 Posts
Add another 2013 owner with a broken chain. My gf was driving and the far shut off, confirmed timing chain was broken when I saw the cam lobes stationary through the oil fill cap. The car is out of warranty. She's been making payments on a paper weight that hasn't moved since Oct '17. I'm documenting my engine swap on here in another thread. We sourced one locally with 30k from a later 2013 Juke, just a long block. I have to move everything over to the new engine and repairing other things along the way, 120k mi on the car, I"m finding all sorts of fun worn out parts that everyone will run into at some point. I'm doing this solo, no worries on the task at hand but I feel for anyone else who is royally screwed by this without the means or know-how to perform this swap.
 

·
Super Moderator
Joined
·
10,727 Posts
So she has 120k on the 2013 when the chain failed? You really cannot blame Nissan for that. Who knows what when where the maintenance was like for that Juke and how it was driven etc etc.
 

·
Registered
Joined
·
15 Posts
Timing chain noise started up a few months back, Nissan quoted me $2300 to replace both chains, guides, tensioner. I had the recall done in 2014, worth getting done? Called a local Japanese Import specialist shop and they said the timing chain is lifetime ie no replacement needed. I have 160k miles on the engine. Not sure what to do. Let it ride (pun intended) or replace?
 

·
Super Moderator
Joined
·
10,727 Posts
I think $2300 is a little too much. Shop around for a better price.
 

·
Registered
Joined
·
15 Posts
I think $2300 is a little too much. Shop around for a better price.
Thanks, the import shop called me back and said $1900, I said for the one chain or both? The claimed that the second chain on the oil pump shouldn't need to be raplaced. When I inquired with Nissan they actually quoted me $1400 for one chain or $2300 for two chains with parts. Kind of confused now -- wouldn't it just be the main chain which is the bigger one if im not mistaken.
 

·
Registered
Joined
·
1,482 Posts
Geez, $1900 is a bit much but the design makes it hard to access with the motor in place. I'll be doing mine for maybe $250 in parts.
 

·
Registered
Joined
·
1 Posts
recall timing chain also went out on the car!

I have a Nissan 2012 Juke. I am the original owner. I had the chain replaced during the recall in 2014. My car now has 74k miles on it and the timing chain went out (without warning) and actually totaled my engine! Its an $8800 fix! The dealership, where the car was towed said the timing chain and components cost $4091 to replace and then the engine was most likely ruined, and will need to be replaced. I contacted Nissan Corp USA and of course they "investigated" and decided not to cover it....even though it was a defective part that was replaced as part of the recall. I am now at the point where I am considering a lawsuit. I had to trade my 5.5 yr old car with 74k on it to the dealership for only 3k just so I could get a running car. I cant believe Nissan wont stand behind their product. I will never buy a Nissan again- which is too bad because I liked this car!
 

·
Super Moderator
Joined
·
1,773 Posts
Welcome to the forums and sorry to hear you had a bad experience. A timing chain may or may not give warning of imminent failure before it fails. typical warning signs are unusual sounds coming from the timing chain area of the engine such as metal on metal or metal on plastic. If the timing chain fails, catastrophic engine damage can and will occur. Our engine is what's called an interference engine meaning the components will contact each other and cause damage when not in sync via timing chain. A ton of cars have this style engine. A timing chain is stronger than a timing belt which requires replacement every 60k miles, but a timing chain requires regular oil changes to properly maintain it. Nissan did stand behind their product by issuing the initial recall back in 2014 instead of just letting their cars die and turning a blind eye to a problem. Nissan has the ability to at their discretion approve or deny an out of warranty claim previously covered under recall. We have seen them deny claims due to failure to maintain the vehicle (regular and documented oil changes especially).

Best of luck with your new non-Nissan car, hope you take good care of it.
 

·
Registered
Joined
·
5 Posts
Juke Timing Chain issue

I have a 2013 Nissan Juke. I've owned it 2.5 years; I've put on 52K of the 82K miles that are on the odometer. I took my Juke in for an oil change and asked my mechanic to investigate rattling noise. Timing chain needs to be replaced $1200-$1500. After investigating I discovered that the original owner had the chain replaced during the "service campaign" and this will be the 3rd(!) timing chain in this car in 82K miles. Discovering the magnitude of the timing chain issue with Nissan, I am going full hog battle with them. They keep trying to shut me down because I'm not in warranty; this has nothing to do with warranty and everything to do with shoddy workmanship on their part. Would love to hear from anyone that has a Juke and timing chain issue. There's already a class action suit for other model cars...
Hi Kathi, we are going through this now with my son's 2011 Nissan Juke. It started to make some noises, but never threw a light. Then it just died on him while he was driving. He was able to get it into a parking lot, but had to be towed to a mechanic. Wasn't throwing any codes, so we had it towed again to Nissan. They called to say the timing chain had broken and now the engine needed to be replaced at a cost of over $10,000. It is more than the car is worth and he still owes on it. We had done some research and thought it may be timing chain related. Had the dealer look up the service campaign to see if it had ever been replaced since he bought it as a used vehicle in 2015. Found out it was replaced in January of 2015, then again in September of 2015. There was a new campaign in 2016, but his VIN wasn't included, because the chain had already been replaced - twice! Basically, this vehicle has gone through 4 timing chains in 56,000 miles. Our dealer is hopeful that Nissan will look at the history and do something, but Nissan said they would do nothing as it is out of warranty. Did you ever get any help?

recall timing chain also went out on the car!

I have a Nissan 2012 Juke. I am the original owner. I had the chain replaced during the recall in 2014. My car now has 74k miles on it and the timing chain went out (without warning) and actually totaled my engine! Its an $8800 fix! The dealership, where the car was towed said the timing chain and components cost $4091 to replace and then the engine was most likely ruined, and will need to be replaced. I contacted Nissan Corp USA and of course they "investigated" and decided not to cover it....even though it was a defective part that was replaced as part of the recall. I am now at the point where I am considering a lawsuit. I had to trade my 5.5 yr old car with 74k on it to the dealership for only 3k just so I could get a running car. I cant believe Nissan wont stand behind their product. I will never buy a Nissan again- which is too bad because I liked this car!
My son is in a similar situation with his 2011 Juke. We discovered the timing chain had been replaced twice before he bought the vehicle. He had regular oil changes, and then, after owning the car less than 4 years, heard some noises one day and had his vehicle just stop the next, only to be told the timing chain broke and destroyed the engine. Nissan investigated and, even though the dealership presented them with the records of the chain being replaced twice previously, said they would do nothing. There has been a class action lawsuit for this in 2 states. Perhaps we need to get another!

How did you get them to pay for the new engine?
I know this is a couple of years ago, but hoping you might be able to help. I have a 2012 Nissan Juke that they replaced the timing chain under recall at about 50k. I can't tell you exactly because I don't remember them telling me they did it and I don't have my records on me. About nine months ago at 64k miles it started leaking oil like a sieve. The Nissan dealership told me the same thing my oil had 'Sludge' and the engine needed replacing. They said the timing chain ate through the cover and wore a grove in the engine. They refuse to fix the engine because I don't have all the service records. I called Nissan directly and the girl just kept saying that it was no longer on warranty and they aren't responsible. I argued that it was the timing chain, the same part they fixed on the recall that caused the issue and that it should be covered. To that she said that they had taken care of the timing chain problem and not it is not under warranty and they are no longer responsible. Bottom line, the car is still sitting in my garage well I try to figure out what to do with it because the bank doesn't even want it back!

BTW...I always used synthetic oil in the car and premium every 2nd or 3rd tank.
We are going through a similar issue now. Still owe on a vehicle that has now gone through the 4th timing chain in 56,000 miles. Regular oil changes. Nissan says they are not responsible. Did Nissan ever come through for you?
 

·
Super Moderator
Joined
·
10,727 Posts
Its hard to believe 4 chains in 56k miles. Something isnt adding up.
 

·
Super Moderator
Joined
·
1,773 Posts
The decision is probably based on the fact that the timing chain replacement campaign ended years ago and they stopped taking claims (even return repair claims) a few years ago. I spoke with 2 of my local dealerships about a year ago and while they could submit the VIN to Nissan, they were being denied reimbursement due to the age and closure of the campaign even for vehicles that according to the dealership records were 1) included in the original campaign and 2) not had the service performed yet.
 

·
Registered
Joined
·
587 Posts
As mac said. Something isnt adding up here. I personally have replaced over 40 timing chains on these engines in my career. Not one of them has ever had an issue. Its a very straight forward process. Even a new technician can do it right. The specs and process are all written out step by step. Hell. Ive walked people through doing it in their garage.


Sent from my iPhone using Tapatalk
 

·
Registered
Joined
·
5 Posts
As mac said. Something isnt adding up here. I personally have replaced over 40 timing chains on these engines in my career. Not one of them has ever had an issue. Its a very straight forward process. Even a new technician can do it right. The specs and process are all written out step by step. Hell. Ive walked people through doing it in their garage.


Sent from my iPhone using Tapatalk
What do you think has caused all the timing chain issues reported in the forum that occurred after the original change then? A timing chain should last the life of a well maintained vehicle. My son was unaware of the previous two changes that occurred prior to his buying the vehicle. I figure as he bought a used car that is out of warranty that he is out of luck, even after learning that this was the 4th chain that was put in the vehicle to go bad, and hearing other people's stories. It's just a shame that there is obviously an issue with many of the chains installed during the campaign (or perhaps with the installations.) The dealership offered him $500 for a car that he still owes over $7000 on. I don't think I'd even trust having it fixed knowing how many times it has gone bad in the past.
 

·
Registered
Joined
·
587 Posts
What do you think has caused all the timing chain issues reported in the forum that occurred after the original change then? A timing chain should last the life of a well maintained vehicle. My son was unaware of the previous two changes that occurred prior to his buying the vehicle. I figure as he bought a used car that is out of warranty that he is out of luck, even after learning that this was the 4th chain that was put in the vehicle to go bad, and hearing other people's stories. It's just a shame that there is obviously an issue with many of the chains installed during the campaign (or perhaps with the installations.) The dealership offered him $500 for a car that he still owes over $7000 on. I don't think I'd even trust having it fixed knowing how many times it has gone bad in the past.
Theres just no way its a hardware issue. Either technicians arent doing it right (as stated thats not really something i believe is likely) or the dealerships arent actually replacing all of the timing related components with new ones. Example: guides, chain tensioner, chain itself. Or. And im not coming at you, its a lack of proper maintenance. Such as: correct oil being used, improper time for vehicle to warm up before hard driving/highway driving, or a combination. Going hard on a cold engine, especially one with a oil pressure checked timing tensioner, can cause incorrect chain tension. Cold and go can also reduce the amount of oil on the guides, which can cause issues with chain components as well. Im just saying. There is just no way its a chain/component issue after the recall. Ive read all the help reports related to that recall, and i havent seen this issue come up.


Sent from my iPhone using Tapatalk
 
701 - 720 of 824 Posts
Top