Thanks, dok you know the cost of this service? I have tried to find same radio display and frame but struggled to find any honestly. Whom could sort this out for me, just a regular mechanic?It is a 2011. Chances are the display is on the way out.
You can try to reset the radio / cars systems or pony up and replace the radio with an after market unit. After market is my choice. You will gain better everything by doing so.