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Engine Overheating / Losing Coolant (4th dealership visit)

26605 Views 32 Replies 13 Participants Last post by  Thys
This thread was me: http://www.jukeforums.com/forum/nis...ng-issues-third-time-nissan-juke-2011-sv.html

And now I'm back... My car overheated on Sunday evening, and I took it in again yesterday. It's missing coolant again. This is the fourth time since 2014 that they've tried to diagnose and fix this mystery issue. Once again, they pressurized the system and checked all hoses, clamps, etc for leaks. They checked the thermostat and water pump and found no issues there. Then they were at a loss since they couldn't find anywhere it was leaking.

The first time I brought it in, they did the 60k service along with a coolant flush. The second time I brought it in, they checked the hose connections and refilled the coolant. The third time I brought it in, they replaced the radiator cap and refilled the coolant, and we had thought that was the end of it. Obviously we still haven't discovered the issue.

They tried to just refill it with coolant yesterday and send me home like they did the last few times, but I asked them to keep checking until they found the cause, because obviously there's a problem that needs to be fixed, and I don't want to have my engine shut down again while I'm going 70 on the highway (terrifyingly unsafe!), or do any damage to my engine by continuing to drive it the way it is. Also, my warranty is up on the 28th of this month, and I don't want to get stuck with the bill after warranty since we've been working on this issue repeatedly since 2014. (It happens every 4k-6k miles.) The third-party warranty company (CareGard) said they won't determine if it's covered or not until they figure out what's wrong with it, so I'd like to get it diagnosed ASAP.

I called and opened a case with Nissan Consumer Affairs in hopes that they could escalate the problem. I was pretty disappointed when the person who was assigned to my case was basically reading off of a piece of paper, and didn't really seem to be allowed to answer any direct questions with anything other than a scripted response, pawning off any decisions to the dealership (which is why I called NCA in the first place). I certainly didn't feel like she was on my side at all.

Anyhow, their Dealer Tech Specialist, and the TN Nissan Tech Line, have asked them to put UV coolant dye in there and drive it around for a while, then pressurize the system to see if they can find any of that UV coolant dye in any places it shouldn't be (cylinder, engine gaskets, etc). Hopefully this will help discover the issue.

Just checking in here so that there's documentation in case someone else is going through the same issue. Has anyone else experienced something similar?


Side note: I made the final payment on my car loan yesterday. Figures.

Another side note: Nothing like a rental car to make you appreciate your own car. I miss my Juke already.
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The turbo is water cooled. Maybe that is leaking and getting burned up very slowly that you wouldnt see tailpipe moisture.

On the other hand you are past the 3 times to fix it or its a lemon.......
I work on cars for a living for a Lexus dealership. Have been there since September 1993. Anyways. They can try pressurizing the cooling system with a hand pump. If that does not show any signs of leakage, it very well could be a head gasket. I had a car I looked at years ago that every six months or so she would come in to add coolant. No leaks found, no signs of leakage with a pressure tester, no leaks with a cylinder leak down test, compression numbers all good. She was out of warranty and gave us permission to pull the heads. Sure enough, one head gasket was deformed just enough to loose coolant. Also they should not forget to look inside your car, just in case the heater core is leaking.
Agreed on the head gasket too. I had that happen on a Honda motor.

It can be tested. They can test the coolant for exhaust gas elements as well as the engine oil can be tested for trace elements of coolant and vice versa. The coolant can be tested too. It wont be milky but it will be there. All depends where the gasket is leaking into.
Head gasket issues will push coolant into the overflow and the reservoir will be overflowing. Opposite of a coolant leak which will bring the reservoir tank almost empty.

Cooling Pressure test........usually will pickup the problem IF there is a leak, but again it's a dead easy test to do.

There is one aspect not mentioned. Most shops don't actually know how to refill the cooling system after a coolant flush and will introduce a **** ton of air into the system. This shows up as an overheat. It'll also fail the pressure test because air can leak thru the hoses but water won't, hence the pressure tester shows a pressure decay, but it's not coolant that's leaking.

My Juke had the same symptoms. Basically the engine would go into protect mode due to engine overheat after long extended drives. I checked the overflow/refill coolant reservoir and sure enough I was dry as a bone, never touched the cooling system so it should have never been low. I refill and drive and the repeated thermal syphoning should purge any air in the system. Normally on other vehicles this takes 2-3 drive cycles at most and all the air is out. The Juke is definitely different, it took almost 10 days of repeated drive/refill before the reservoir would hold the level at the exact same spot.
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Testing for a leaky head gasket needs to checked when colds and when hot. It is possible for the gasket to leak when hot or cold. Most people only check when engine is hot because the car was just driven to the shop.

I have seen many Altimas with leaky head gaskets when cold and not leak at all when hot.

Remeber the cooling system is under pressure and stays under pressure until things get cold again, which is how it can leak when cold. Heat expansion can seal the smallest leaks and show up as OK/NO LEAKS when hot tested.
Head gasket issues will push coolant into the overflow and the reservoir will be overflowing. Opposite of a coolant leak which will bring the reservoir tank almost empty.

Cooling Pressure test........usually will pickup the problem IF there is a leak, but again it's a dead easy test to do.

There is one aspect not mentioned. Most shops don't actually know how to refill the cooling system after a coolant flush and will introduce a **** ton of air into the system. This shows up as an overheat. It'll also fail the pressure test because air can leak thru the hoses but water won't, hence the pressure tester shows a pressure decay, but it's not coolant that's leaking.

My Juke had the same symptoms. Basically the engine would go into protect mode due to engine overheat after long extended drives. I checked the overflow/refill coolant reservoir and sure enough I was dry as a bone, never touched the cooling system so it should have never been low. I refill and drive and the repeated thermal syphoning should purge any air in the system. Normally on other vehicles this takes 2-3 drive cycles at most and all the air is out. The Juke is definitely different, it took almost 10 days of repeated drive/refill before the reservoir would hold the level at the exact same spot.
Air does not leak through hoses. Air compresses. Also as the coolant cools the pressure drops on the tester. Try pressure testing when cold and watch the pressure gauge as it warms up. The pressure rapidly goes up with heat.
Always use a coolant fill/burp funnel to get all air out of the system before puttting the cap on. THIS is a must to keep problems with air pockets from forming.
Thank you for all the ideas, everyone. I've forwarded these comments on to the service advisor in case they don't find anything with the UV dye. Fingers crossed...

@macgyver - "3 times to fix it or its a lemon" - where can I find out more about this?

@pboglio - "after a coolant flush and will introduce a **** ton of air into the system" - This is what we thought happened after the first dealership visit. They just refilled and made sure there was no air in the system when I left the second time.
Thank you for all the ideas, everyone. I've forwarded these comments on to the service advisor in case they don't find anything with the UV dye. Fingers crossed...

@macgyver - "3 times to fix it or its a lemon" - where can I find out more about this?

@pboglio - "after a coolant flush and will introduce a **** ton of air into the system" - This is what we thought happened after the first dealership visit. They just refilled and made sure there was no air in the system when I left the second time.
The problem with the flush is they do tend to add air into the system. Normally, a little gas get's purged into the refill tank when the hot coolant pushes past the radiator cap into the overflow/refill tank. The cooling system is designed to purge this entraining gas on every hot shut down and let it "settle" out in the overflow tank.
That gas is a problem for heat exchange and which is why the thermostats have the jiggly doodad that bleeds trapped gas past it to avoid trapping it in the system.
It doesn't take but a minute amount of air trapped in the cooling system to cause "engine knock" in only a small section of the cylinder. This is why you can "overheat" locally, the end result being engine "knock", but the bulk coolant temps will look right on the money.

Anyway, then the engine cooling jacket cools down on engine shutdown creating a vacuum because of the high thermal contraction of the coolant, I want to say 1/2 liter or so from memory or whatever the overflow tank capacity and it's dependent on total coolant volume. Anything that can interfere with this vacuum draw is a problem. I do both a pressure test to 15 psi or so thru the radiator cap via an adapter and also a vacuum draw test. These check for obvious "leaks" but if there is air packed into the system, tough to tell unless it takes forever to "pump" the trapped air against the cooling jackets using a mityvac like trying to pump a car tire up. The difference is a pressure "decay" test which will show a drop in pressure, meaning a coolant OR trapped air leak thru a hose or whatever, like a car tire leak.

Everyone that thinks they have a head gasket issue......usually doesn't. You have a headgasket issue if you do a cylinder leakdown test with 100 psi and you can physically see air bubbles blowing up in the radiator cap neck. In some cases the head physically lifts under power because combustion gas can peak at 2000 psi or higher, and so it gets trickier to detect. In that case the radiator literally overflows and it is painfully obvious it's a head gasket leak. Either way, you don't need a combustion gas test of the coolant to know what's going on.

It's mind bending because the radiator overflow tank is full yet the engine is low on coolant, basically it all gets pushed into the overflow/refill instead of the ground like a normal "leak". It stays full because the headgasket leak both allows combustion gas to drive the coolant into the overflow and puts so much air in the cooling jackets there simply is no way to thermally siphon it back into the radiator when everything cools back down. I highly doubt this is the case with your vehicle.

Look for the obvious problem. A recent coolant flush is the first indicator. My Juke problem I never did find the root cause but it was fixed by the method I described earlier of repeated refill in the overflow tank, then check the level, then refill, and so on. Never let the refill tank go dry or you will suction air again into the sealed cooling system and then the entire process needs to start over again. I start the process by filling thru the radiator cap till it tops off while engine COLD, then I fill the overflow tank to its cold level to give room for the thermal expansion during hot operation. Some idle the car to purge using the water pump to drive the air out but it'll purge naturally if the system is "air" tight anyway. Then I keep checking the overflow tank and always top that off from then on if it keeps dipping low on hot operation. After like 2 weeks I finally stabilized the fluid levels.

When things are working perfectly you can crack the radiator cap when the engine is stone cold and hear a "sucking" sound which is the vacuum seal breaking and the coolant should form a meniscus which means zero air pockets and proper thermal syphoning. When there is a problem you see a huge air cavity in the radiator cap neck.

This is my *******/engineering hack way of diagnosing cooling system issues, NOT Nissan's recommended method but it works.
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If a gasket were blown wouldn't the oil look rather milky with so much coolant missing? Have had that happen on older cars. Remember the aluminum heads on cast blocks of the 70's?
If a gasket were blown wouldn't the oil look rather milky with so much coolant missing? Have had that happen on older cars. Remember the aluminum heads on cast blocks of the 70's?
It can leak a number of ways.
Coolant leak to outside engine.
Coolant leak to combustion chamber.
Coolant leak to oil passage.
Oil leak to outside of engine.
Oil leak to coolant passage.

Really depends on the location of the leak and severity of leak.
Since he is not overheating everyday. That rules out Exhaust gases leaking into the coolant. You would overheat and see your coolant bubbling when revving the engine when the cap is off.
Update (not good):

The dealership called late last week and said they pressurized the system and looked for leaks on hoses, clamps, etc. Checked the thermostat and water pump. Couldn't find anything wrong. The TN Nissan Tech Line asked them to run diagnostics using a UV coolant dye. They added the coolant dye and then drove it for a while. It definitely lost pressure overnight, but found no coolant dye leaking. The dealership is suggesting a complete engine replacement, so they called the extended warranty company (CareGard). CareGard sent a tech out to assess the issue. Today, CardGard says there is "not enough evidence" for the replacement, and won't cover a repair. The dealership says my only option at this point is to call the dealership where I originally bought my car in 2011, see if they'll pay to extend my warranty another six months ("goodwill extension"), so we can go through all of this again when it breaks again, and maybe have enough evidence then.

What a mess.
Update (not good):

The dealership called late last week and said they pressurized the system and looked for leaks on hoses, clamps, etc. Checked the thermostat and water pump. Couldn't find anything wrong. The TN Nissan Tech Line asked them to run diagnostics using a UV coolant dye. They added the coolant dye and then drove it for a while. It definitely lost pressure overnight, but found no coolant dye leaking. The dealership is suggesting a complete engine replacement, so they called the extended warranty company (CareGard). CareGard sent a tech out to assess the issue. Today, CardGard says there is "not enough evidence" for the replacement, and won't cover a repair. The dealership says my only option at this point is to call the dealership where I originally bought my car in 2011, see if they'll pay to extend my warranty another six months ("goodwill extension"), so we can go through all of this again when it breaks again, and maybe have enough evidence then.

What a mess.
That's why I don't buy extended warranty too much fine print for the company to screw you anyways hope things work out somehow.

BTW how many miles did you have on your Juke?
Sorry to hear about it.

I'd request a Cylinder compression test & Leak down test. It would be extremely difficult to pass these (2) tests and have a bad motor. They should be providing this to you as proof it needs a rebuild. Coolant issues are notorious for being difficult to detect. I'm not gonna try and say we can diagnose it over the internet, but I've experienced maybe 5 different ways a cooling system can "leak" and none required an engine rebuild. They do take an enormous amount of time to track down though.

Anyone with experience can tell you trapped air will cause huge problems with overheat. The fact it's "leaking" during a pressure test doesn't necessarily mean you are "losing" coolant. As I tried to explain before, the trapped air can leak out thru the hoses, etc. but the coolant may not, causing a failed pressure test. I had this same issue diagnosing my water valve design that had trapped air when I did a water pressure decay/leak test. We would pressurize the valve, then shutoff and trap that "pressure" and wait for it to dropoff. The pressure would collapse yet not a "drop" off water was found to be leaking or dripping out. Several fellow engineers and lab technicians were just mind boggled by what was going on until I realized the trapped air leakage, then it made sense. Sure enough, we had trapped a ton of air inside the water valve and couldn't purge it. It doesn't take but less than a teaspoon of volume movement to completely collapse the water pressure because it is incompressible at these pressures.

Anyway, so we designed a fixture to flip the water valve on it's back and get every last ounce of air out. Finally it would hold 65 psi water pressure for 1 full day fully submerged with water which was plenty good for what it needed to do. The seals just could not seal perfectly against air, yet once the air was completely removed they sealed up perfectly and passed the water pressure/leak test. I'll say this again, very few hoses or even O-rings have ZERO leakage against a gas, doesn't exist and its a myth. See where I'm going with this, trapped air can fail your coolant pressure test and make it look like the coolant is being eaten up by the motor. If your motor was really eating up the coolant the engine oil would look milky or you would be pushing a cloud of white smoke out the back.

If you are passing: Cylinder Compression test, Cylinder leak down tests, no white smoke, clean looking motor oil, not pushing coolant into the overflow tank, no air bubbles in the radiator refill neck, etc., then I find it difficult to believe you need an engine rebuild. All of that stuff is maybe 2 hours worth of diagnostics. At this point you MAY have warped the head, but you need data to go off of.

Given the amount of times they screwed up the diagnosis, it looks like you need a different mechanic.

Gene
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I took it to a different dealership last week. This now makes three dealerships who have looked at the issue, plus Nissan Consumer Affairs' regional tech, and CareGard's warranty tech.

The new (third) dealership gave me a loaner and have been doing all the tests they can think of for the last week. Still can't find anything. They've made marks and are going to do a "coolant consumption test." I will drive it for 1000 miles and then bring it back in for them to run tests again. Hopefully we'll find something then.
Very strange.
RESOLVED

The last dealership I took it to did a ton of testing and the issue seems to be resolved. Here are the notes from the last visit:

"Found coolant full with dye installed. Pressure tested cooling system for external and internal leaks. Removed ignition coils and spark plugs to check for headgasket problem - headgasket is good. Removed turbocharger ducting to inspect for internal coolant leak with scope - no leak found. Test drove vehicle about 20 miles and allowed engine to idle for several hours checking for coolant leaks during testing. Contacted Nissan Tech Assistance and they instructed tech to fill coolant and mark level, return vehicle to customer and have customer return after driving 1000 miles to check coolant level. When vehicle returned after driving 1000 miles found coolant about 1/2 quart low. Rechecked for coolant leaks and found coolant leaking at housing on rear of cylinder head just above transmission. Replaced housing and gasket to correct and refilled coolant."

I drove another 3k miles and brought it back for an oil change. They retested the coolant levels and checked for leaks and found no issues. Best of all, the warranty company covered those repairs!

Thanks to everyone here for your input!
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So a small leak at a hard place to see?
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