My husband bought a Juke this past November. Long story short, a couple weeks ago he was ran off the road by some idiot. Did about 1200 in damage. Broke the axle and a couple other related parts. Nothing huge. Never expect something like that to actually happen but it can and does... regardless...
NISSAN has no parts available for the Juke. I get that it is a new production vehicle. I understand that we can't just go to autozone for parts. After two weeks of giving our insurance company hell, they are expediting the parts. We should have them by MARCH! That is with expediting the factory to make the parts. In the mean time, his Juke sits at the shop.
Nissan has been very unapologetic and unhelpful. Had we known that this was even a possibility, we would have never handed over 20+ grand in cash for the car. They promised a car rental since the parts were not available. We waited for two weeks and still nothing. Today they tell us that instead of the rental they are giving us the expedited parts. HA!
Its all a bunch of BS. Hope it doesn't happen to you.